HOW IT WORKS
If you need help, simply contact us and we will work with you to determine the best way to provide support. We can send someone to your site, provide remote support, or work with you to develop a project plan.
There are many benefits to using our global support service, including:
Reduced downtime
When your IT systems are down, it can cost you money. Our global support service can help you reduce downtime by providing quick and efficient support.
Peace of mind
Our global support service can give you peace of mind knowing that your IT tickets are in good hands.
Expand into new markets
If you're expanding your business into new markets, our global smart hands solution will ensure your offices are set up and ready to go, in over 183 countries globally.
Reduce your IT costs
Our global support service can help you reduce your IT costs by providing a more efficient and cost-effective way to manage your IT needs.
Security
Our security solutions are designed to protect your systems and precious data from cyber attacks. After working with you to assess your security needs, we will recommend the latest technologies and set-up demos with the vendors that fit your needs. This ranges from software, penetration testing, all the way to assisting with ISO & cyber security accreditations.
Disposals
Getting rid of your unwanted IT equipment can be a hassle. We handle the whole disposal process, from collection to recycling/refurbishing, in a safe and environmentally friendly way.
Backup
Our backup solutions are designed to protect your data from loss or corruption. We work with Tier 1 vendors to offer a wide range of backup solutions, including cloud backup, on-site backup, and hybrid backup.
Unified communication
We offer a wide range of unified communication solutions, including VoIP, video conferencing, and instant messaging, to help you improve communication within your organization and with your customers.
Procurement
FourTech offer global procurement services to APAC, EMEA, and North America. As well as helping you procure the right IT hardware for your needs, we can also asset tag and image your device and then manage the lifecycle of your IT hardware.
Dedicated IT Engineers
Whether you need a spare pair of hands from time-to-time, or something unexpected pops up, lean on our global team of engineers that are pre-vetted and can be on-site within four hours. Ranging from 1st line through to 3rd line consultants.
Procurement
FourTech offer global procurement services to APAC, EMEA,
and North America. As well as helping you procure the right IT hardware for your needs, we can also asset tag and image your
device and then manage the lifecycle of your IT hardware.
Dedicated IT Engineers
Whether you need a spare pair of hands from time-to-time, or something unexpected pops up, lean on our global team of
engineers that are pre-vetted and can be on-site within four hours. Ranging from 1st line through to 3rd line consultants,
Our global support service
Our global support service can help you with all of your IT needs, no matter where in the world you are located. We have a team of experienced IT professionals who are available 24/7 to help you with anything from fixing a faulty desktop to installing and training people on new software.